Terms & Conditions

All bookings are subject to availability and confirmed in writing. A booking is only final once you receive a written confirmation from Santorini Daily Tours by email or WhatsApp. Verbal or assumed confirmations do not create a contract.

We accept Greek bank transfer (Piraeus Bank — IBAN GR84 0171 3600 0063 6016 2027 393, SWIFT PIRBGRAA), PayPal, and cash on arrival for selected services. Full details on our Payments page. For helicopter, yacht and private charters, full prepayment is required at least 7 days before the date.

Group day tours: free cancellation up to 48 hours before departure; 50% inside 48 hours; 100% inside 24 hours.
Private tours: free cancellation up to 24 hours before departure; 100% inside 24 hours. Changes inside 24 hours are not accepted.
Charters & helicopter: 50% cancellation fee inside 7 days; 100% inside 48 hours.

Boat tours, kayaking, scuba, sailing and helicopter flights are weather-dependent. If we cancel due to weather or any safety reason, you receive a full refund or a free reschedule — your choice.

All prices are in euros (€) and include VAT where applicable. Prices listed in non-euro currencies on third-party platforms are estimates; the binding price is the one in your written confirmation.

You must inform us at booking of any medical condition, mobility limitation, pregnancy, or allergy that could affect your tour. Some experiences (volcano hike, kayak, helicopter) have minimum age and fitness requirements — we will tell you in writing before confirming.

Marinakis Tours is a Greek-licensed tour operator (M.H.T.E.). For experiences operated directly by us, liability is governed by Greek tourism law. For experiences delivered by partner operators, we act as a licensed agent — each operator carries its own insurance as required by EU and Greek law. Our maximum liability never exceeds the price you paid for the experience.

See our Privacy Policy and GDPR notice for how we handle your personal data.

These terms are governed by Greek law. Any dispute that cannot be resolved amicably is subject to the courts of Santorini, Greece. EU consumers may also use the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.